MEDIA

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Neutral Lee Mendelson knows the day of mediation is enormous for litigants. "They're about to make a big decision on something they got so upset about they filed suit," Mendelson said. "Or they've been sued over something someone else felt so upset about. There are a lot of emotions here. And I want to hear how they feel, and what they have to say."

Rediscovering the value of in-person mediation